Issue:

I’m getting an error message, “Retrieving the COM class factory for component CLSID {CF4CC405-E2C5-4DDD-B3CE-5E7582D8C9FA} failed due to the following error: 80040154”, when I try to run Snap Schedule.

Cause

The error is caused by a Windows setup/system configuration that prevents the WMI service from being started properly.

Resolution:

Snap Schedule 2008 is a .NET software application and requires the Microsoft Windows WMI service to be running. More than likely, the problem is related to your installation of the .NET Framework 3.0.

Because the problem is related to a Microsoft product, please refer to the following Microsoft Knowledgebase for information and diagnostic tools that you can run to identify and repair the problem.

http://support.microsoft.com/kb/926640

http://msdn2.microsoft.com/en-us/library/aa751852.aspx

http://forums.microsoft.com/MSDN/ShowPost.aspx?PostID=746013&SiteID=1